Privacy Policy
How we collect, use, and protect your information. Last updated: October 21, 2026.
This Privacy Policy explains what information A Picture Perfect Pet Grooming, LLC (“we,” “us,” or “our”) collects when you visit our website, book an appointment, call or text us, or visit our salon in Melbourne, Florida, and how we use and protect it.
Information we collect
We collect only the information we need to care for your pet and run our business:
- Contact details: your name, phone number, email address, and mailing address when you book, call, text, or email us.
- Pet information: your pet’s name, breed, age, coat type, and any health, behavior, or special-needs details you share so we can groom safely.
- Appointment history: the services booked for your pet, appointment dates, and notes from past visits.
- Messages: the content of texts, emails, and voicemails you send us, along with your phone number.
- Technical information: like most websites, our hosting provider, Cloudflare, may automatically log standard details such as IP address, browser type, and pages visited to keep the site secure and running well.
This website does not collect payments or store payment card details.
How we use your information
- To schedule, confirm, and manage appointments.
- To care for your pet, including keeping grooming notes and preferences.
- To send appointment-related text messages and emails, as described in the text messaging section below.
- To answer your questions and respond to your messages.
- To keep business records and meet legal obligations.
- To keep our website secure and working properly.
Text messaging (SMS)
If you give us your mobile phone number when you book, call, or text us, you agree that we may send you text messages related to your pet’s appointments, such as confirmations, reminders, schedule changes, and notices that your pet is ready for pickup. Message frequency varies. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services, such as customer service and message delivery, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the details below. See our Terms & Conditions for the full text messaging terms.
How we share information
We do not sell your personal information. We share it only with service providers that help us operate, and only as needed:
- Gingr: our online booking and client management software.
- Twilio: text message delivery.
- Cloudflare: website hosting and security.
- Authorities, when required by law or to protect the rights and safety of our customers, team, or pets.
Our website links to other sites, including our booking portal, Google Maps, Facebook, Instagram, and Yelp. Those sites have their own privacy practices, and we encourage you to review them.
Cookies and tracking
Our website does not use advertising cookies or third-party tracking pixels. Our booking portal and hosting provider may use cookies or similar technology that are necessary to operate their services.
Retention and security
We keep your information for as long as needed to provide our services, maintain business records, and meet legal obligations. We use reasonable safeguards to protect it, but no method of storage or transmission is completely secure.
Your choices
- Reply STOP to any text message to stop receiving texts from us.
- Contact us to ask what information we hold about you, to correct it, or to ask us to delete it. We may need to keep some records where the law requires.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page shows the most recent version.
Contact us
Questions about this policy or your information? Reach us at:
A Picture Perfect Pet Grooming, LLC
6300 N. Wickham Rd. #136, Melbourne, FL 32940
Call: 321-610-8768
Text: 321-848-6539
Email: [email protected]